Resources
We offer compassionate and creative treatment solutions and work collaboratively with you to identify what is important to you needs. Suffer less and live more starting now.
If you are in an emergency, in crisis or need someone to talk to, there is help.
Ottawa Resources
Are you in distress or crisis? A compassionate and caring person will answer your call. Ottawa Crisis Line focuses on your immediate crisis and works with you to find solutions. They may be able to provide other relevant resources in the community to help you along the way. The bottom line is someone is here for you 24 hours a day 7 days a week.
Contact within Ottawa: (613) 722-6914
Contact outside Ottawa: 1-(866)-996-0991
Distress Centre of Ottawa has people available 24/7 to answer calls from those who are reaching out for help. Regardless of their issue, individuals are welcome to call their confidential, non-judgmental and open-minded telephone lines to talk about what they're facing in their lives. Sometimes callers have simple questions or they may be in a mental health crisis that requires more attention.
Distress: (613)-238-3311
Crisis: (613)-722-6914 or 1-866-996-0991
Text: (343)-306-5550 (10am-11pm)
Kids Help Phone is Canada's only 24/7 e-mental health service offering free confidential support to young people in English and French.
Contact: 1-800-668-6868
TEXT 686868 to be connected to their chat
Youth Service Bureau (YSB) is a multi-service agency that provides services in English and French in employment, health and housing, mental health, youth engagement, and youth justice.
Contact: (613)-260-2360
CHAT: chat.ysb.ca
The Ottawa Rape Crisis Centre (ORCC) supports and empowers trans and cis women, trans men, two-spirit, gender fluid, and non-binary survivors.
Contact: (613)-562-2333
Fem'aide, a provincial telephone helpline for Francophone women dealing with violence, has benefitted the French community in Ontario since 2006.
Contact: 1-(877)-336-2433
The Assaulted Women's Helpline offers a 24-hour telephone and TTY crisis line to all women who have experienced abuse. They provide counselling, emotional support, information and referrals.
Contact: 1-(866)-863-0511 #SAFE (#7233) on your Bell, Rogers, Fido, or Telus mobile phone
Family Services Ottawa offers counselling and support services to families, parents, and children. We have programs to help you manage relationship issues, coping with stress and anxiety, or adjusting to divorce or separation.
Contact: (613)-725-3601
The Walk-In Counselling Clinic provides immediate counselling services to individuals, couples, and families. The walk-in sessions are free to all members of the community with no restrictions based on age or location. Appointments are not required.
Contact: (613)-755-2277
The Hope for Wellness Helpline is available to all Indigenous people across Canada. Experienced and culturally competent counsellors are reachable by telephone and online chat 24 hours per day 7 days per week.
Contact: 1-(855)-242-3310
Talk 4 Healing Crisis Line is a culturally grounded, fully confidential helpline for Indigenous women available in 14 languages all across Ontario.
Contact: 1-(855)-554-4325
Counselling Connect provides quick access to a free phone or video counselling session available in English and French. This service is for everyone: children, youth, adults, and families in Ottawa and the surrounding area. There is no waitlist.
Visit their website for details: https://www.counsellingconnect.org/
Bounceback is a free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. It's delivered over the phone with a coach and through online videos. You'll get access to tools that will support you on your path to mental wellbeing.
Visit their website for details: bouncebackontario.ca
CAMH offers outstanding clinical care to more than 34,000 patients each year. The organization conducts groundbreaking research, provides expert training to health care professionals, develops innovative health promotion and prevention strategies, and advocates on public policy issues at all levels of government.
Contact: 1-(800)-463-2338
The Children's Aid Society of Ottawa (CAS) is a non-profit community organization funded by the Government of Ontario. It's legally mandated to protect children and youth from abuse and neglect.
Contact: (613)-747-7800
David Smith Youth Treatment Centre (DSYTC) provides youth and families in need with integrated evidence-based addiction and mental health treatment delivered by competent professionals within a caring and compassionate environment.
Contact: 1-(866)-380-3457
Rideauwood offers over 15 programs for clients including youth and young adults and adults, families, parents and support persons.
Contact: (613)-724-4881
SMART Recovery has helped millions of people around the world gain control over their addictions and lead rich, happy, healthy lives. This support group is free and available to anybody with issues with addiction.
Visit their website to learn more: https://www.smartrecovery.org/
The Consumption and Treatment Service (CTS) is a health service that provides a safe and hygienic environment where people bringing pre-obtained drugs can use them under the supervision of medical staff. Staff does not supply drugs.
Contact: (613)-238-8210 ext. 2369
The Parenting in Ottawa drop-ins are located across the City of Ottawa. You can speak in-person with a Public Health Nurse about your parenting questions and concerns.
- Get support for infant feeding
- Learn ways to help your child eat healthy and be active
- Make sure your child is on track with their growth and development
- Ask about your child's social and emotional development
The 24/7 Crisis Line and Chat services are for children and youth ages 17 and under who are experiencing a crisis. It is also a resource for parents, guardians, caregivers, friends, and service providers who are concerned about a young person in crisis.
Contact: 1-(877)-377-7775 (toll free for Eastern Ontario)
Or click the chat icon on the website.
One of the biggest challenges for people seeking mental health, substance use, and addictions services is knowing where to go for help. That's why healthcare partners, community service providers, and people with lived experience have collaborated to create AccessMHA. It's a straightforward, single point of entry to Eastern Ontario's system of care for mental health and addictions.
Contact: inquiries@accessmha.ca
Mental health support available in Inuktitut and English for Inuit of all ages.
Contact: (613)-740-0999
Bereaved Families of Ottawa seeks to inspire hope and healing for people in Ottawa Region grieving the loss of a loved one.
Contact: (613)-567-4278
Canadian Hearing Services Ottawa offers a wide range of hearing services and hearing devices as well as audiology testing, hearing health counselling, mental health counselling, education and training.
Contact: 1-(866)-518-0000
Centre Le Cap aims to offer a continuum of inclusive services in French from early childhood to adulthood that promotes optimal development and wellness, particularly when facing challenges of mental health, addictions, and concurrent disorders.
Contact: (613)-789-2240
Crossroads Children's Mental Health Centre works exclusively with children up to the age of 12 and their families. We are committed to developing and delivering a wide range of mental health services to help children and families struggling with severe emotional, behavioural, and social challenges.
Contact: (613)-723-1623
Geriatric Psychiatry Community Services of Ottawa (GPCSO) is a bilingual geriatric psychiatry program. We work with older adults living in our community to optimize their mental health and/or dementia with challenging behaviours.
Contact: (613)-562-9777
The Hopewell mission is to support individuals struggling with an eating disorder as well as their families and friends. They are dedicated to offering support, information, and hope to anyone affected by eating disorders.
Contact: (613)-241-3428
The Coalition of Community Health and Resource Centres of Ottawa (CHRC) offers a wide range of programs and services that serve the needs of the community.
The Royal's primary role is to serve people 16 and older living with complex and persistent mental illness. For most of our programs, patients in need of the highly specialized care we provide are referred by physicians or nurse practitioners in our community.
Contact: (613)-722-6521
Roberts Smart Centre provides treatment to youth dealing with complex mental health and behavioural challenges in a welcoming, supportive, and safe environment.
Contact: (613)-728-1946
Providing quality, holistic, culturally relevant health services to First Nations, Inuit, and Metis communities of Ottawa.
Contact: (613)-748-5999
Toronto Resources
Distress Centres of Greater Toronto has provided 24-hour support 7 days per week 365 days of the year to individuals at risk and at their most vulnerable in the GTA. They are Canada's oldest volunteer delivered crisis, emotional support, and suicide prevention/intervention/postvention service agency.
Contact: (416)-408-4357 or TEXT 45645
For over 30 years the Assaulted Women's Helpline has served as a free, anonymous and confidential 24-hour telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of abuse. They provide crisis counselling, safety planning, emotional support, information and referrals accessible 7 days per week/365 days per year.
Contact: (416)-863-0511
Kids Help Phone is Canada's only 24/7 e-mental health service offering free confidential support to young people in English and French.
Contact: 1-800-668-6868
TEXT 686868 to be connected to their chat
Good2Talk provides free confidential support services for post-secondary students in Ontario and Nova Scotia.
Contact: 1-(866)-925-5454
The Toronto Seniors Helpline is a single point of access for seniors and caregivers to receive information and access to community, home, and crisis services.
Contact: (416)-217-2077
The Toronto Rape Crisis Centre works towards a violence-free world by providing anti-oppressive, feminist peer support to survivors of gender-based or sexualized violence. They engage in public education, activism, and provide direct individual and group support to survivors and their supporters.
Contact: (416)-597-8808
Are you feeling lonely, isolated, anxious, depressed or in need of a friendly ear? Chat online, text, or call a Warm Line peer support worker. They are available to talk 3pm to 7pm Ontario (EST) 7 days a week.
Contact: (416)-960-9276
Walk-In Counselling Clinics in Toronto
- Family Services Toronto
- 202-128A Sterling Road
- Contact: (416)-595-9618
- Catholic Family Services
- 101-1155 Yonge Street
- Contact: (416)-921-1163
- 300-5799 Yonge Street
- Contact: (416)-222-0048
- 101-1155 Yonge Street
- LAMP Community Health Centre
- 185 Fifth Street, Etobicoke
- Contact: (416)-252-6471 ext. 235
- Woodgreen Community Services
- 815 Danforth Ave.
- Contact: (416)-645-6000 ext. 1100
YouthLink is a multi-service agency offering youth and family counselling, parenting support, youth shelter and housing, education programs, and community-based programs for youth aged 12-24 and their families.
Contact: (416)-967-1773
Free and immediate mental health counselling for children, youth, young adults and their families, as well as families with infants is available at the What's Up Walk-In® Clinic.
Contact: 1-(866)-585-6486
Across Boundaries provides equitable, inclusive and holistic mental health and addiction services for racialized people across the Greater Toronto Area (GTA). Across Boundaries acknowledges the impact of racism and anti-Black racism on mental health. They believe in empowering individuals to take control of their health in their healing journeys.
Across Boundaries provides programs and services that integrate skills building, digital programming, support groups, alternative and complementary therapies, art therapy, creative expressions, community kitchen, individual support, counselling, and community partnerships.
Contact: (416)-787-3007
Our crisis services include 24/7 telephone support, in-person mobile crisis teams, community support referrals, substance use crisis management, follow-up and access to short-term crisis beds.
Contact: (416)-929-5200
Bounceback is a free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. It's delivered over the phone with a coach and through online videos. You'll get access to tools that will support you on your path to mental wellbeing.
Visit their website for details: bouncebackontario.ca
As a leading community-based mental health agency, CMHA Toronto is committed to providing services and supports for individuals experiencing mental health issues in the city of Toronto. CMHA Toronto supports individuals' mental health recovery through a broad range of services in the community as well as a variety of social, educational, specialized and internal programs. They serve all members of our diverse community irrespective of race, culture, religion, gender identity, sexual orientation, ability, and age.
Contact: (416)-789-7957
Native Child and Family Services of Toronto strives to provide a life of quality, well-being, caring and healing for children and families in the Toronto Native Community.
Contact: (416)-969-8510
The Access Point is a centralized point where you can apply for individual mental health and addictions support services and supportive housing.
Contact: 1-(888)-640-1934
Wanasah is a new non-profit mental health agency created to address the urgent mental health needs of Black youth and their families in Regent Park and neighbouring areas in downtown Toronto. They are a space where Black youth and their families recognize themselves. Wanasah programs and services are free for residents of Regent Park and neighbouring areas.
Contact: (647)-947-6090
WoodGreen is one of the largest social service agencies in Toronto delivering integrated programs from physical, mental health and disability services to affordable housing and pathways to employment.
Contact: (416)-645-6000
ConnexOntario provides free and confidential health services information for people experiencing problems with alcohol and drugs, mental health illness or gambling by connecting them with services in their area.
Contact: 1-(866)-531-2600
Free confidential 24/7 telephone service for health advice or general health information from a Registered Nurse.
Contact: 1-(866)-797-0000
The Centre for Addiction and Mental Health (CAMH) provides a wide range of clinical care services, including assessment, brief interventions, inpatient programs, day hospital services, continuing care, outpatient services and family support.
Contact: 1-(800)-463-2338
Free support programs for people and their families across Ontario who are living with depression, anxiety, or bipolar disorder.
Contact: (416)-486-8046
At Sheena's Place group-based support is offered to people aged 17+ affected by an eating disorder or disordered eating. The professionally-facilitated groups are completely free of charge and participants do not require an eating disorder diagnosis or referral to register.
Contact: (416)-927-8900
The 2SLGBTQ Parenting and Family Resources Program at Sherbourne Health provides information, resources, and referrals for queer and trans folks looking to grow their families, 2SLGBTQ families, and gender-expansive kids and youth.
Contact: (416)-324-4100 ext. 5219
Bellwood Health Services provides alcohol and drugs rehabilitation treatment in Toronto.
Contact: 1-(866)-926-0424
Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other.
Contact: (416)-487-5591
An anonymous non-profit fellowship or society of men and women for whom drugs have become a major problem.
Contact: 1-(888)-696-8956
Offering substance use assessment and referral services free of charge to anyone who lives in Toronto.
Contact: (416)-535-8501
The Gatehouse has offered support groups for adult survivors of childhood sexual abuse through social reconnection, education, and information on the effects of sexual abuse.
Contact: (416)-255-5900 ext. 225
The resource is for people looking for HIV, hepatitis C, sexual health, or harm reduction services in Canada with additional resources to support their journey to health and wellness. Search for services by location or type of service.
Visit their website to learn more: https://whereto.catie.ca/
A wide range of free services to help improve the health of people in Toronto.
Contact: (416)-340-2437
Through generous donations, CADDAC's programs support parents and individuals affected by ADHD. Key programs and initiatives include CADDAC's Executive Functioning program, group coaching programs, resource navigator program, educational events, awareness initiatives and advocacy initiatives.
Contact: (416)-222-0044
The Geneva Centre offers a wide range of age-specific programs designed to support individuals with Autism Spectrum Disorder (ASD).
Contact: 1-(888)-394-1679
Dedicated to increasing awareness of autism spectrum disorders and funding research into the cause, prevention, and treatments for autism.
Contact: 1-(888)-288-4762
The Redwood is a haven to help women and children live free from domestic violence.
Contact: (416)-533-9372
The Barbra Schlifer Clinic offers legal help, counselling, and language interpretation to women who have experienced violence.
Contact: (416)-323-9149
Free 24/7 crisis counselling, emotional support, and information via telephone to help women in up to 154 languages that is completely anonymous and confidential.
Contact: 1-(866)-863-0511
LOFT Community Services provides support and hope to people facing complex mental and physical health challenges, addictions, dementia, and/or homelessness. LOFT stands for Leap of Faith Together and they are there for when you reach out to help you address unmet needs.
Contact: (416)-979-1994
TAIBU Community Health Centre (CHC) is a community-driven multi-disciplinary, not-for-profit organization located in Malvern and serving the Greater Toronto Area's Black-identifying communities.
Contact: (416)-644-3536
Getting Started
Communicating your preferences and providing feedback to your therapist helps to ensure you build a strong connection and get the support you need.