All capitalized terms that are not otherwise defined herein obtain their meaning from the Terms.
What Information Do We Collect?
Personal and Identifying Information
In order to use certain Services on the Site, Users must provide the requested contact and identity information and other personal information as indicated where appropriate on the Site. Where possible, on these forms we indicate which fields are required and which fields are optional. In addition, as you use the Site, you can from time to time enter or send to us personal information.
In particular, to submit an inquiry through our contact form, you will need to provide your name, e-mail address and phone number.
You represent that you have the right and authority or have obtained all necessary consents to provide any information, including any personal information of another individual or corporate information that is provided by you to ACTion Psychotherapy.
You always have the option to not provide information by choosing not to become a User or by not using the particular feature of the Services for which the information is being collected.
Credit Card Information
We will collect credit card information of Users who have selected to pay for certain Services by credit card for billing purposes.
Information Collected Automatically
How We Use Your Information
We may use personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site, to provide to you the Services; resolve service disputes; troubleshoot problems; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our Terms; provide you with system or administrative messages, and as otherwise described to you at the time of collection.
We may also use personal information about you to improve our marketing and promotional efforts, to analyze Site usage, to improve our content and service offerings, and to customize the Site’s content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
Please see our Terms for information on what we do to account information when you terminate your account with us.
Our Disclosure of Your Information
The following describes some of the ways that your information may be disclosed in the normal scope of business to provide our services:
Anonymized Aggregated Data. We aggregate and anonymize data and use and disclose such information for a variety of purposes, including analytics. However, in these situations, we do not disclose any information that could be used to identify you personally.
Subsidiaries and Affiliates; Service Providers. We may from time to time use the services of affiliates, subsidiaries and unrelated service providers in the operation of the Site and the provision of our Services, and may disclose personal information to them in the course of our use of their services. For example, we may use the services of third-party hosting companies to host the operation of the Site and the Services. This may involve the hosting of data, including personal information, on servers operated by those hosting companies. We may also use service providers to process payments of Users who wish to pay by credit card or through other electronic means. We take care to use only service providers that we believe are reputable and able to live up to our and your expectations, including about the handling of confidential information.
Storing or Processing Your Data Outside of Canada: Finally, please note that in some cases, personal information that we collect may be stored or processed outside of Canada. In such cases, we continue to protect the information with appropriate safeguards, but it may be subject to the legal jurisdiction of those countries and governmental authorities in those countries.
Correcting and Updating Your Personal Information
Users may contact the clinic at email@example.com to update or delete their personal information.
Other Information Collectors
Contact us. For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
382 Spadina Ave., Toronto, ON, M5T 2G5, Canada